NQF Qualifications

FETC: Generic Management (SAQA ID: 57712 LP: 74630) NQF Level 4



Purpose

Management skills are still critical skills required across organisations and industries within South Africa. Generic management skills can be applied across a wide range of specialised fields. This programme offers learners the ability and skills to move into a supervisory or management role from an operational role. This qualification lays the foundation for the development of management qualifications across various sectors and industries.

It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers.

The scope of management covers four domains: leadership, self-management, people management and management practices. This qualification addresses each of these domains with generic competencies, thereby enabling learning programmes to be contextualised for specific sectors and industries.

Provides opportunities for people to transfer between various specialisations within management. This will therefore enable management competencies to be strengthened, and enable managers to better manage systems, processes, resources, self, teams and individuals in various occupations. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as individuals in the South African community and to respond to the challenges of the economic environment and changing world of work.

Ultimately, this qualification is aimed at improving the productivity and efficiency of managers within all occupations in South Africa

Outcome Program Outline Methodology Certification Contact Us

Outcome

    Exit level outcomes
    On achieving this Qualification, the learner will be able to:

    Planning
    Develop plans to achieve defined objectives

    Organising
    Organise resources in accordance with developed plan

    Leading
    Lead a team to work co-operatively to achieve objectives

    Controlling
    Monitor performance to ensure compliance to a developed plan

    Ethics
    Make decisions based on a code of ethics

    Critical Cross-Field Outcomes:
    • The learner will be expected to demonstrate the ability to:
    • Identify and solve problems and make responsible ethical decisions within own limit of authority.
    • Work effectively with others as a member of a team, group, organisation or community to achieve work unit objectives.
    • Organise and manage oneself and one's activities responsibly and effectively to plan, lead, organise and control towards achievement of work unit objectives.
    • Collect, organise and critically evaluate information in order to measure performance.
    • Communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations to lead a team.
    • The learner will be required to demonstrate an understanding of the world as a set of related systems by aligning work unit objectives to organisational strategy.
    • Be culturally and aesthetically sensitive across a range of social contexts in managing and interacting with diverse people in the workplace.

    Use science and technology effectively in researching, recommending and implementing management solutions, showing responsibility towards the environment and health of others.

    Qualification Structure
    This qualification requires a total of 136 credits as listed below:

    Fundamental component:

    The Fundamental Component consists of 56 Unit Standards in:
    • Mathematical Literacy at Level 4 to the value of 16 credits
    • Communication at Level 4 in a First South African Language to the value of 20 credits
    • Communication in a Second South African Language at Level 3 to the value of 20 credits

    It is compulsory for learners to do communication in 2 different South African languages, one at NQF level 3 and one at NQF level 4

    Core component:
    Core: all 72 credits
    Elective component:

Program Outline

Learners are to achieve Unit Standards to the minimum of 22 credits


Unit Standards - Fundamental component
US ID US Title
9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts
119472 Accommodate audience and context needs in oral/signed communication
119457 Interpret and use information from texts
119467 Use language and communication in occupational learning programmes
119465 Write/present/sign texts for a range of communicative contexts
9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts
119469 Read/view, analyse and respond to a variety of texts
7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
12153 Use the writing process to compose texts required in the business environment
119459 Write/present/sign for a wide range of contexts





Unit Standards - Core component
US ID US Title
242824 Apply leadership concepts in a work context
242815 Apply the organisation's code of conduct in a work environment
242816 Conduct a structured meeting
242822 Employ a systematic approach to achieving objectives
242821 Identify responsibilities of a team leader in ensuring that organisational standards are met
242810 Manage Expenditure against a budget
242829 Monitor the level of service to a range of customers
242819 Motivate and Build a Team
242811 Prioritise time and work for self and team
242817 Solve problems, make decisions and implement solutions





Unit Standards - Elective component
US ID US Title
13915 Demonstrate understanding of HIV/AIDS and its impact on the workplace
242814 Identify and explain the core and support functions of an organisation
242812 Induct a member into a team
242818 Describe the relationship of junior management to other roles
242813 Explain the contribution made by own area of responsibility to the overall organisational strategy
10981 Supervise work unit to achieve work unit objectives (individuals and teams)

Methodology

Formative assessment: Portfolio of evidence will be submitted within two months after the training of each module. Assessment activities include evaluating all documentation produced during the process and questioning to test knowledge and ability to apply.

Final summative assessment: An Integrated Assessment will be conducted on the theoretical and practical components after all the modules are completed. During integrated assessments the assessor makes use of formative and summative assessment methods and assess combinations of practical, applied, foundational and reflective competencies.

Assessors and moderators make use of a range of formative and summative assessment methods. Assessors assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.

Certification

This programme is accredited by the Services Sector Education and training Authority (SERVICES SETA).

On completion, the following certification will be awarded:
A Services SETA FETC: Generic Management (SAQA ID: 57712 LP: 74630) NQF Level 4 will be awarded to all delegates who successfully complete all portfolio requirements;

Or

A Services SETA Statement of Results will be awarded to all delegates who successfully complete some, but not all, of the modules’ portfolio requirements. The Statement of Results will only reflect the modules successfully completed

Recommended entry requirements Learners should be competent in the following:

Communication at Level 3
Mathematical Literacy at Level 3
Computer Literacy at Level 3, or the equivalent thereof

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