Outcome
Service Delivery Management
Manage and Lead Human Resources in the Workplace
The Principles of Knowledge Management to Public Sector Administration
Strategic Planning
South African Legislation and Policy Affecting Public Administration
The Principles of Risk Management to Manage Risk Situations in the Public Sector
Design, Formulate Public Sector Policies and Regulations
Program Outline
SAQA Unit Standards to be covered:
Core: 120310, 115405, 120303, 120307, 15237, 15216, 120301, 114226,116928, 119336, 15222, 120306
Fundamentals: 120304, 119342, And 119332, Electives: 120300, 120305, 114585, And 119350
Methodology
Formative assessment: Portfolio of evidence will be submitted within two months after the training of each module. Assessment activities include evaluating all documentation produced during the process and questioning to test knowledge and ability to apply.
Final summative assessment: An Integrated Assessment will be conducted on the theoretical and practical components after all the modules are completed. During integrated assessments the assessor makes use of formative and summative assessment methods and assess combinations of practical, applied, foundational and reflective competencies.
Assessors and moderators make use of a range of formative and summative assessment methods. Assessors assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.
Certification
This programme is accredited by the Public Service Sector Education and training Authority (P SETA).
On completion, the following certification will be awarded:
A PSETA National Certificate: Public Administration (NQF level 5) will be awarded to all delegates who successfully complete all portfolio requirements;
Or
A PSETA Statement of Results will be awarded to all delegates who successfully complete some, but not all, of the modules’ portfolio requirements. The Statement of Results will only reflect the modules successfully completed
Entry Requirements
Prospective delegates should at least have a National Senior Certificate (Grade 12) and/or relevant work experience.