Emotional Intelligence – Think like a leader

The programme

Programme overview

Leading and managing successfully requires more than just a high IQ. Managers need to understand how their own emotions impact their performance and how handling others’ emotions can maximize individual and team performance. In today’s fast-paced world, Emotional Intelligence (EI) is an essential skill set for true leaders.

The Emotional Intelligence – Think like a leader course by Ratomac equips participants with the competencies needed to enhance their EI, helping them become exceptional leaders. Participants will explore the importance of EI at both professional and social levels, learning to maintain positive relationships and overcome resistance and negativity. The course covers tools and techniques to help leaders manage emotions confidently.

Who should attend

Who is this programme for?

• Business Leaders
• Managers of all levels, including new managers
• Emerging Leaders
• Team Leaders
• Supervisors
• Business professionals of all levels
• Anyone who wants to understand and manage emotions

Learning outcomes

What you will learn

By the end of the Ratomac Emotional Intelligence – Think like a leader course, participants will be able to:

• Enhance relationships using EI principles.
• Influence others’ emotions and motivation positively.
• Monitor and adapt emotions and behaviours for personal and team benefit.
• Improve adaptability in dealing with diverse personalities.
• Implement EI principles to improve professional life quality.
• Apply advanced leadership psychology principles.
• Increase empathy and social awareness.
• Understand others’ feelings and lead successfully.
• Develop emotionally intelligent teams.
• Positively impact organizational climate and results.
• Lower stress levels by understanding emotions better.

Key Learning Outcomes

• Understand and apply emotional knowledge to strengthen leadership.
• Realize leadership potential through effective EI techniques.
• Master emotional skills required for leadership.
• Utilize psychological aspects of EI for leadership.
• Apply EI to build teamwork and accountable leadership.

Explore the programme

Detailed programme outline

Module 1: What is Emotional Intelligence?

• The role of emotions and the need for EI.
• Definitions, theories, and models of EI.
• Emotional Quotient (EQ) vs. Intelligence Quotient (IQ).
• Goleman’s Model of EI.

Case Study: Emotional Intelligence in Leadership – Explore a case where EI significantlyimpacted a company’s leadership effectiveness.

Module 2: Importance of Emotional Intelligence

• EI in the workplace and its influence on career success.
• Consequences of low EQ on personal effectiveness.
• Interrelation of EI and leadership.

Case Study: Transforming Organizational Culture with EI – Analyse how a company improved its organizational culture using EI principles.

Module 3: Emotional Intelligence Competencies and Leadership Styles

• Influencing organizational climate with EI.
• Differences in leadership levels and EI applications.
• Six styles of leadership and their best uses.

Case Study: Leadership Styles and EI – Examine the application of different leadership styles and their impact on team performance.

Module 4: Core Emotional Intelligence Skills

Self-Awareness:

• Emotional self-awareness, accurate self-assessment, and self-confidence.
• Best practices for developing self-awareness.

Self-Management:

• Emotional self-control, adaptability, and transparency.
• Best practices for improving self-management.

Self-Motivation:

• Achievement orientation, commitment, optimism, and initiative.
• Best practices for enhancing self-motivation.

Case Study: Personal EI Development – Study an individual leader’s journey in developing EI and the resulting changes in their leadership effectiveness.

Module 5: Social Skills and Relationship Management

Social Awareness:

• Empathy, organizational awareness, service orientation.
• Leveraging diversity and political awareness.

Relationship Management:

• Influence, feedback, coaching, mentoring, and conflict management.
• Inspirational leadership, teamwork, and change catalyst.
• Building an emotionally intelligent team and organization.
• Motivating and engaging high-performance teams.
• Effective conflict resolution.

Case Study: Building Emotionally Intelligent Teams – Investigate how a team utilized EI to achieve high performance and resolve conflicts.

Applying EI in Real-Life Scenarios

• EI applications for work-life balance.
• Correlation between EI and health.
• Using modern technologies for leadership.

Case Study: EI in Everyday Leadership – Discuss practical applications of EI in daily leadership scenarios and its impact on personal and team effectiveness.

Summary and Conclusions

• Review of key learnings.
• Strategies for continuous EI development.

Learning approach

How you will learn

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.– Course Material: Access well-crafted supporting resources.– Group Work: Collaborate on discussions and case studies for practical insights.– Workshops & Role-Play: Participate in immersive, scenario-based activities.– Practical Application: Focus on applying theoretical knowledge in real situations.– Post-Training Support: Receive extensive support after training for skill implementation.

Discuss your requirements

Dates, duration & arrangements

Contact Ratomac to confirm dates, duration, delivery format, entry requirements and any applicable assessment or certification before booking.