Services SETA Qualifications · Qualification programme
Further Education and Training Certificate: Generic Management
This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders,…
The programme
Programme overview
This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads.
This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers. The qualification introduces key terms, rules, concepts, principles, and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.
Who should attend
Who is this programme for?
Junior managers include team leaders, supervisors, foremen and section heads.
Learning outcomes
What you will learn
- Develop plans to achieve defined objectives.
- Organise resources in accordance with developed plan.
- Lead a team to work co-operatively to achieve objectives.
- Monitor performance to ensure compliance to a developed plan.
- Make decisions based on a code of ethics.
Explore the programme
Detailed programme outline
- Module 1: Understanding the Leadership Context/concept
- Module 2: Verbal Business Communication
- Module 3: Written Business Communication
- Module 4: Business Administration Skills
- Module 5: Team Management Skills
- Module 6: Time Management Skills
- Module 7: Quantitative Methods for Business
- Module 8: Risk and Client Monitoring
In addition to successfully completing the qualification listed above, a Final Integrated Summative Assessment (FISA) is required for the Qualification. All learners gain entrance to the Final Integrated Supervised Assessment by successfully completing all formal and summative assessments conducted by the SDP.
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Before you book
Entry requirements
Communication at NQF Level 3.
Mathematical Literacy at NQF Level 3
Computer Literacy at NQF Level 3.
Learning approach
How you will learn
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.– Course Material: Access well-crafted supporting resources.– Group Work: Collaborate on discussions and case studies for practical insights.– Workshops & Role-Play: Participate in immersive, scenario-based activities.– Practical Application: Focus on applying theoretical knowledge in real situations.– Post-Training Support: Receive extensive support after training for skill implementation.
Discuss your requirements
Dates, duration & arrangements
Contact Ratomac to confirm dates, duration, delivery format, entry requirements and any applicable assessment or certification before booking.
Enquire about this programme