Occupational Health, Safety & Wellness · Short course
Incident & Emergency Management
This programme equips learners with the knowledge and skills to plan, coordinate, manage, and evaluate workplace incidents and emergencies, ensuring effective response, compliance with legislation, and continuous improvement…
The programme
Programme overview
Programme content and duration follow the supplied Ratomac outline. Confirm entry requirements and the applicable certificate before booking.
This programme equips learners with the knowledge and skills to plan, coordinate, manage, and evaluate workplace incidents and emergencies, ensuring effective response, compliance with legislation, and continuous improvement of OHS systems.
The programme combines subject knowledge with workplace application. The detailed day-by-day outline below includes the published session themes and individual topics, so you can compare the course with the responsibilities of your role.
Practical work and assessment are part of the supplied outline. The facilitator must determine suitable equipment, supervision and activities for the selected training level.
Who should attend
Is this programme for you?
Workplace safety personnel, supervisors and employees with responsibilities relevant to this subject.
- Individuals with responsibilities relevant to the programme’s subject.
- Workplace teams arranging training for designated personnel.
- Supervisors coordinating readiness, communication and follow-up.
Purpose of the learning
Intended learning outcomes
- Plan and implement emergency response procedures
- Manage incidents and coordinate response teams
- Conduct hazard identification and risk assessments
- Report and investigate workplace incidents
- Improve emergency preparedness systems
- Ensure compliance with OHS legislation
3 learning blocks
Detailed programme outline
01Day 1 — Introduction to incident & emergency management
The published outline groups these sessions together: Introduction to incident & emergency management; Hazard identification & risk assessment; Incident command structure; Emergency preparedness planning; Communication in emergencies. The topics below retain the course content supplied by Ratomac.
Topics to explore
- Definitions of incidents and emergencies
- Types of workplace emergencies
- Legal framework (OHS Act & Regulations)
- Identifying workplace hazards
- Risk assessment techniques
- Control measures
- Roles and responsibilities
- Incident Command System (ICS) principles
- Leadership and coordination
- Emergency plans and procedures
- Resource allocation
- Emergency readiness
- Emergency communication systems
- Reporting protocols
- Stakeholder communication
- Risk assessment exercise
- Incident command role play
Practical learning
The day’s concluding applied topics include: Stakeholder communication; Risk assessment exercise; Incident command role play. Practical arrangements are confirmed by the facilitator for the selected programme.
02Day 2 — Emergency response procedures
The published outline groups these sessions together: Emergency response procedures; Incident scene management; Managing different types of emergencies; Resource & team management; Emergency drills & simulations. The topics below retain the course content supplied by Ratomac.
Topics to explore
- Activation of emergency plans
- Evacuation procedures
- Assembly points and accountability
- Scene control and safety
- Managing multiple responders
- Coordination with emergency services
- Fire incidents
- Medical emergencies
- Hazardous material incidents
- Security threats
- Managing emergency teams
- Equipment and resource control
- Decision-making under pressure
- Planning and conducting drills
- Evaluating response effectiveness
- Emergency simulation exercise
- Evacuation drill
Practical learning
The day’s concluding applied topics include: Evaluating response effectiveness; Emergency simulation exercise; Evacuation drill. Practical arrangements are confirmed by the facilitator for the selected programme.
03Day 3 — Incident reporting & documentation
The published outline groups these sessions together: Incident reporting & documentation; Incident investigation; Risk management & prevention; Monitoring & evaluating OHS systems; Integrated emergency simulation. The topics below retain the course content supplied by Ratomac.
Topics to explore
- Reporting procedures
- Legal requirements (COIDA)
- Record keeping
- Root cause analysis
- Investigation techniques
- Corrective actions
- Preventing recurrence
- Implementing controls
- Measuring effectiveness
- Continuous improvement
- Full incident scenario
- Team-based response
- Practical evaluation
- Incident investigation exercise
- Full emergency response simulation
Practical learning
The day’s concluding applied topics include: Practical evaluation; Incident investigation exercise; Full emergency response simulation. Practical arrangements are confirmed by the facilitator for the selected programme.
From discussion to application
How the programme could be delivered
The supplied outline combines knowledge sessions with practical activities. The detailed topics are grouped by training day, with any optional day identified in the outline.
The programme includes formative activities and a summative assessment approach. Ratomac will confirm the specific practical evaluation, evidence requirements and certificate applicable to the booking.
For workplace groups, include your operating environment, participant roles and any existing training when you enquire. This helps the team assess suitability without assuming that every level has the same requirements.
Discuss your requirements
Dates, duration & arrangements
Contact Ratomac to agree the final programme, duration and delivery format. Include your preferred timing, location and whether the enquiry is for yourself or a team.
Discuss this programme ↗Content and duration follow the supplied Ratomac programme outline.