ISO 9001:2015 Quality Management System Standard

The programme

Programme overview

This intensive four-day course provides a comprehensive understanding of the ISO 9001:2015 Quality Management System (QMS) requirements and practical guidance on effective implementation. Designed for professionals seeking to enhance their knowledge of quality management principles, the course covers key ISO 9001:2015 clauses, risk-based thinking, process approach, and documentation requirements. Through interactive discussions, case studies, and exercises, participants will gain the skills needed to implement, maintain, and improve a QMS in alignment with international best practices. Whether you are new to ISO 9001 or looking to refine your existing system, this training will equip you with the essential tools for successful implementation.

Who should attend

Who is this programme for?

• Students studying towards Business management
• Quality Practitioners, OHS Practitioners, Environmental Practitioners
• Line managers
• CEO’s and Business owners
• Project Managers
• ISO Consultants that want to expand to other standards

Minimum Requirements:

• Matric or equivalent qualification
• Knowledge of ISO 9001:2015 would be advantageous

Learning outcomes

What you will learn

By the end of this ISO 90012015 Quality Management System Standard training program, participants will be able to:

• To understand and interpret the ISO 9001:2015 Standard requirements in context with different industries.
• To provide the skills and knowledge required to successfully manage and implement ISO 9001:2015 QMS.
• Gain knowledge of the ISO 9001:2015 Quality Management Standard for Auditing and maintenance purposes.

Explore the programme

Detailed programme outline

• History of ISO Standards
• Basics awareness of Quality
• The purpose and roles of the Quality management system (QMS) and successful interpretation of ISO 9001:2015
• Distinguishing the difference between legislation, standards, legal and interested party requirements
• Terms and Definitions used in ISO 9001:2015 management systems
• Understanding the 7 Key Principles of ISO 9001:20151. Customer focus2. Leadership3. Engagement of people4. Process approach5. Improvement6. Evidence-based decision-making7. Relationship management
• How to interpret the relevant standard requirements
• Clause-by-Clause Explanation and Application of entire standardClause 4: Context of the organizationClause 5: LeadershipClause 6: PlanningClause 7: SupportClause 8: OperationClause 9: Performance EvaluationClause 10: Improvement
• Creating evidence to show compliance with the relevant standard requirements
• Audits and Certification Process
• Preparing for an ISO 9001:2015 audit
• Conducting internal audits
• Handling nonconformities and corrective actions
• Management review meetings
• Selecting a certification body
• Understanding the certification process and maintaining compliance
• Relevant standard assessment to test transfer of knowledge (2.5 Hrs)

Learning approach

How you will learn

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.– Course Material: Access well-crafted supporting resources.– Group Work: Collaborate on discussions and case studies for practical insights.– Workshops & Role-Play: Participate in immersive, scenario-based activities.– Practical Application: Focus on applying theoretical knowledge in real situations.– Post-Training Support: Receive extensive support after training for skill implementation.

Discuss your requirements

Dates, duration & arrangements

Contact Ratomac to confirm dates, duration, delivery format, entry requirements and any applicable assessment or certification before booking.