Leadership, Communication, and Interpersonal Skills for Managers

The programme

Programme overview

Interpersonal skills in leadership are essential for effective communication, interaction, and collaboration with individuals and groups. These skills are crucial for leaders as they enable strong verbal and non-verbal communication, fostering better relationships within the workplace.

Effective interpersonal skills are the foundation of a successful organization, facilitating problem-solving and building good working relationships. This course aims to equip managers with the necessary skills to inspire others and cultivate a vision for their teams.

Who should attend

Who is this programme for?

This Leadership, Communication, and Interpersonal Skills for Managers course is ideal for:

• CEOs
• Individuals responsible for developing leadership, communication, and interpersonal skills within their organization.

Learning outcomes

What you will learn

Upon completing the Leadership, Communication, and Interpersonal Skills for Managers course, participants will be able to:

• Consistently inspire subordinates by upholding high-performance standards and aligning with organizational mission, vision, and values.
• Maintain effective interpersonal, communication, and leadership skills within the organization.
• Integrate interpersonal, communication, and leadership qualities into the organizational value system.
• Sustain the development of these skills to achieve organizational objectives.
• Identify and avoid common errors in developing leadership, communication, and interpersonal competence.
• Understand the principles, procedures, and impact of these skills on organizational efficiency.
• Recognize the sources and practical impact of developing leadership, communication, and interpersonal skills.

Explore the programme

Detailed programme outline

MODULE 1: Interpersonal Communication and People Skills

• Basics and Science of Interpersonal Skills and Communication
• Core Ethical Principles of Interpersonal Communication
• Developing and Working with Relationships
• Face-to-Face Communication
• Recognizing and Harnessing Behaviour
• Avoiding Conflict

MODULE 2: Leadership in Interpersonal Communication

• Active Listening
• Listening to Understand
• Providing Feedback
• Building Trust and Honesty
• Practicing Selflessness
• Developing Self-awareness
• Showing Compassion and Empathy

MODULE 3: Communication and Interpersonal Skills

• Communicating and Working with Groups
• Individual Communication
• Personal and Professional Communication
• Developing Strong Interpersonal Skills
• Relationship Building
• Communication with Interdependent Individuals
• Verbal and Non-Verbal Communication

MODULE 4: Interpersonal Skills and People Skills

• Building Confidence and Expertise
• Creating Meaningful Impetus
• Influence and Inspiration
• Expanding Personal Productivity
• Growing Influence and Impact
• Identifying Opportunities for Growth
• Keys to Successful Influence
• Strategic Planning, Personality Development, and Focus
• Understanding Beliefs, Traditions, Characteristics, Traits, Aptitudes, Values, Culture, Attitudes, and Behaviour

MODULE 5: Negation of Effective Communication

• Overcoming Obstructions to Effective Communication
• Communicating Assertively
• Positive Perception and Character Conveyance
• Giving and Accepting Feedback
• Demonstrating Appreciation Towards Others
• Appropriating Behaviour in Different Situations
• Effective Interpersonal Communication

MODULE 6: Collaborative Communication

• Understanding Team Dynamics
• Uniting and Synergizing Team Effort
• Impactful Collaborative Decision Making
• Capitalizing on Styles, Personalities, and Strengths
• Developing High-Performing Teams
• Effective Teambuilding Techniques

MODULE 7: Interpersonal Skills in People Management

• Communicating Change and Change Management
• Identifying and Minimizing Conflict
• Recognizing Indications of Potential Conflicts
• Types and Sources of Conflicts
• Conflict Resolution
• Importance of Constructive Feedback and Positive Criticism

Learning approach

How you will learn

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.– Course Material: Access well-crafted supporting resources.– Group Work: Collaborate on discussions and case studies for practical insights.– Workshops & Role-Play: Participate in immersive, scenario-based activities.– Practical Application: Focus on applying theoretical knowledge in real situations.– Post-Training Support: Receive extensive support after training for skill implementation.

Discuss your requirements

Dates, duration & arrangements

Contact Ratomac to confirm dates, duration, delivery format, entry requirements and any applicable assessment or certification before booking.