Management & leadership · Short course
Leadership, Emotional and Spiritual Intelligence
Understanding personal values, emotional awareness and relationships in leadership.
The programme
Programme overview
Expanded indicative outline. The subject areas are described below; proposed activities and final delivery requirements are confirmed with Ratomac before booking.
Understanding personal values, emotional awareness and relationships in leadership.
The programme brings together self-awareness, working relationships, leading under pressure and purposeful leadership. The expanded outline below shows how these areas can be explored through explanation, discussion and the preparation of relevant work products.
A proposed workshop runs through the programme: A team leader receives challenging feedback while trying to maintain trust during an organisational change. Participants would examine the situation in stages, use the information provided and explain the basis of their decisions. The workshop is fictional and can be adapted when the final training plan is agreed.
Who should attend
Is this programme for you?
This outline is relevant to the following roles. Suitability and any formal entry requirements should be checked for the selected programme.
- Managers, team leaders and developing leaders.
- Individuals preparing to take on responsibilities in this area.
- Teams seeking a shared approach to the work described in the programme.
Purpose of the learning
Intended learning outcomes
- Reflect on how personal values and emotional reactions influence the response.
- Practise listening to concerns without immediately defending the original decision.
- Compare constructive responses to a tense team discussion.
- Develop a personal leadership commitment with a practical way to review progress.
- Combine the module outputs into a reasoned response to the programme’s workplace scenario.
5 learning blocks
Detailed programme outline
01Self-awareness
This part of the programme examines self-awareness, with attention to values, emotions and leadership behaviour. The practical task connects the subject to the programme’s workplace scenario and gives participants a specific output to discuss.
Topics to explore
- Values.
- Emotions.
- Leadership behaviour.
- Applied work: reflect on how personal values and emotional reactions influence the response.
Illustrative practical exercise
Reflect on how personal values and emotional reactions influence the response. Explain the information used, identify any assumptions and take part in a review of the proposed approach.
02Working relationships
This part of the programme examines working relationships, with attention to empathy, listening and trust. The practical task connects the subject to the programme’s workplace scenario and gives participants a specific output to discuss.
Topics to explore
- Empathy.
- Listening.
- Trust.
- Applied work: practise listening to concerns without immediately defending the original decision.
Illustrative practical exercise
Practise listening to concerns without immediately defending the original decision. Explain the information used, identify any assumptions and take part in a review of the proposed approach.
03Leading under pressure
This part of the programme examines leading under pressure, with attention to reflection and constructive responses. The practical task connects the subject to the programme’s workplace scenario and gives participants a specific output to discuss.
Topics to explore
- Reflection.
- Constructive responses.
- Applied work: compare constructive responses to a tense team discussion.
Illustrative practical exercise
Compare constructive responses to a tense team discussion. Explain the information used, identify any assumptions and take part in a review of the proposed approach.
04Purposeful leadership
This part of the programme examines purposeful leadership, with attention to aligning personal values with team responsibilities. The practical task connects the subject to the programme’s workplace scenario and gives participants a specific output to discuss.
Topics to explore
- Aligning personal values with team responsibilities.
- Recognising tension between personal preferences and responsibilities to colleagues.
- Using reflection and feedback to turn a stated value into an observable leadership behaviour.
- Applied work: develop a personal leadership commitment with a practical way to review progress.
Illustrative practical exercise
Develop a personal leadership commitment with a practical way to review progress. Explain the information used, identify any assumptions and take part in a review of the proposed approach.
05Integrated workplace workshop
A team leader receives challenging feedback while trying to maintain trust during an organisational change. The final workshop connects the earlier work rather than treating each topic as an isolated activity.
Topics to explore
- Bring together the outputs from the earlier modules into one coherent response to the scenario.
- Check that the recommendation addresses the original problem and is supported by the information available.
- Identify responsibilities, dependencies and matters that require specialist input or further evidence.
- Present the proposed response and revise it after questions from the facilitator and other participants.
Illustrative practical exercise
Prepare a concise presentation for the fictional organisation. Include the proposed response, the evidence supporting it and the decisions still required. Finish with a reflection on which aspects could be relevant to your own work.
From discussion to application
How the programme could be delivered
The proposed learning approach combines facilitator-led explanation, discussion of the subject areas and guided work on the fictional scenario. Each module produces a practical output that can be reviewed and improved.
Participants can work individually or in small groups to compare interpretations, explain their decisions and identify missing information. Feedback focuses on the connection between the task, the evidence used and the proposed response.
The final workshop brings the module outputs together. Ratomac will confirm the delivery format, learning resources, entry requirements and any formal assessment or certification arrangements for the selected programme.
Discuss your requirements
Dates, duration & arrangements
Contact Ratomac to agree the final programme, duration and delivery format. Include your preferred timing, location and whether the enquiry is for yourself or a team.
Discuss this programme ↗Indicative outline for discussion. The final syllabus is agreed with Ratomac before booking. The expanded learning activities and workplace scenario are original proposals for discussion with Ratomac.