Logistics Management Workshop

The programme

Programme overview

This comprehensive two-day Logistics Management Workshop is designed to equip participants with the essential knowledge, skills, attitudes, and values required to effectively manage logistical operations within an organisation. The workshop aims to enhance participants’ ability to streamline logistics processes, ultimately contributing to the overall efficiency and effectiveness of their organisations. By mastering these competencies, attendees will add significant value to their roles and drive improvements in operational performance.

Who should attend

Who is this programme for?

This workshop is specifically tailored for professionals in the public sector who are involved, or will be involved, in logistics management. It is ideal for:

• Logistics Managers: Individuals responsible for overseeing logistics operations and ensuring the smooth flow of goods and services
• Department and Organisation Managers: Leaders who want to enhance their understanding of logistics to improve departmental efficiency and organisational performance
• Aspiring Logistics Professionals: Individuals seeking to build a career in logistics management and gain a solid foundation in logistics principles

Learning outcomes

What you will learn

• Manage customer satisfaction
• Measure and control the overall costs of logistics activities
• Manage the transport function
• Manage the warehouse function
• Manage inventory and the purchasing function
• Manage the order processing function
• Improve customer service
• Reduce turnaround time
• Enhance documentation flow in logistics
• Improve inventory and warehouse management
• Perform accurate asset verification and stock takes
• Ensure compliance with prescribed procedures and legislation

Explore the programme

Detailed programme outline

• Internal and external customer service audits: questionnaires, interviews, and stakeholder meetings
• Duties of the order practitioner
• The value of questionnaires and surveys, with examples
• Using gathered information for management decision-making to improve customer service strategies
• An integrated approach to cost reduction, inventory control, and improved customer service
• Legislation applicable to logistics management
• Terminology, inventory management, inventory cost, and inventory techniques
• Controlling inventory consistent with customer standards, and improving lead times
• Inbound and outbound logistics (the requesting process)
• Receiving and issuing units, vendor performance, and accounting/transaction management
• Gifts, donations, and sponsorships
• Identifying and analysing flaws, customer communication, and lead times
• Petty cash and the ordering process
• Cancellation, loss, and closing of orders
• Warehousing functions, product movement, equipment handling, and store layout
• Modern trends and benefits of warehousing
• Warehouse management, layout, storage, and handling of inventory
• Bin numbering, asset verification, and managing losses and surpluses
• Types of transport activities: modal and passenger characteristics, job descriptions, and transport costing
• Terminology, competency certificates, and vehicle inspection
• Transport officer's duties and driver's responsibilities
• Computer technology and route planning

Learning approach

How you will learn

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.– Course Material: Access well-crafted supporting resources.– Group Work: Collaborate on discussions and case studies for practical insights.– Workshops & Role-Play: Participate in immersive, scenario-based activities.– Practical Application: Focus on applying theoretical knowledge in real situations.– Post-Training Support: Receive extensive support after training for skill implementation.

Discuss your requirements

Dates, duration & arrangements

Contact Ratomac to confirm dates, duration, delivery format, entry requirements and any applicable assessment or certification before booking.