Managing Vendor Qualification, Performance & Contract Compliance

The programme

Programme overview

This Managing Vendor Qualification, Performance & Contract Compliance course is designed to meet your organization’s unique scheduling needs, offering customisable options to deliver training anytime, anywhere. Vendors and suppliers play a vital role in a company’s success. Establishing a structured system to track and evaluate supplier performance is essential for smooth operations and sustained profitability.

Successful companies treat suppliers as partners in growth, making it crucial to implement effective processes and criteria for selecting and managing them. This Ratomac Managing Vendor Qualification, Performance & Contract Compliance course provides a systematic approach to vendor qualification, performance enhancement, and contract compliance, ensuring you maintain a reliable supplier base, select the best vendors, objectively measure performance, and align supplier outcomes with company expectations.

Who should attend

Who is this programme for?

• Contracts, Procurement, and Project Personnel
• Engineering, Operations, Quality, and Maintenance Personnel
• Anyone involved with contractors or suppliers, or interested in improving supplier performance and contracting outcomes

Learning outcomes

What you will learn

Participants will learn to:

• Foster collaborative relationships with suppliers and vendors
• Define the value each vendor contributes
• Implement effective supplier evaluation steps
• Match customer requirements with appropriate supplier segmentation
• Develop meaningful performance metrics
• Use performance data for continuous improvement

Explore the programme

Detailed programme outline

Module 1: Vendor Qualification – Building an Approved Supplier List

• Distinguishing Suppliers and Vendors
• Setting Procurement Goals and Objectives
• Engaging End-Users in Early Supplier Management
• Supplier Selection Criteria Development
• Creating an Approved Supplier List
• Supplier Segmentation

Module 2: Supplier Evaluation and Assessment

• Vendor/Supplier Pre-Qualification Questionnaire
• Conducting Supplier Evaluations
• Quality Management Systems Overview
• Supplier Assessment Techniques
• Supplier Certification, including ISO Standards
• Establishing Acceptance Criteria

Module 3: Measuring Supplier Performance

• Setting Objectives Aligned with Company Goals
• Characteristics of an Effective Performance Measurement System
• Developing a Supplier Performance System
• Managing Supplier Performance Metrics
• Implementing the Performance System

Module 4: Analysing Supplier Performance Results

• Individual Supplier Rating
• Supplier Ranking Techniques
• Communicating Results: Do’s and Don’ts
• Recognizing High-Performing Suppliers
• Implementing Corrective Actions for Improvement

Module 5: Managing Breaches of Contract

• Defining Breach of Contract
• Types of Contract Breaches
• Available Remedies for Breaches
• Assessing Damages (Liquidated, Equitable)
• Court Injunctions and Other Legal Remedies

Learning approach

How you will learn

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.– Course Material: Access well-crafted supporting resources.– Group Work: Collaborate on discussions and case studies for practical insights.– Workshops & Role-Play: Participate in immersive, scenario-based activities.– Practical Application: Focus on applying theoretical knowledge in real situations.– Post-Training Support: Receive extensive support after training for skill implementation.

Discuss your requirements

Dates, duration & arrangements

Contact Ratomac to confirm dates, duration, delivery format, entry requirements and any applicable assessment or certification before booking.