Microsoft Teams Intermediate Training

The programme

Programme overview

This intermediate Microsoft Teams Intermediate Training course is designed for users who are already familiar with the basics of Microsoft Teams and wish to deepen their expertise. The program provides in-depth guidance on advanced features, team management, collaboration tools, customization, meeting administration, and integration with SharePoint and OneDrive. This course is ideal for lead users, department champions, or those supporting Teams adoption and rollout within their organizations.

Who should attend

Who is this programme for?

This Microsoft Teams Intermediate Training course is suitable for:

• Power users of Microsoft Teams
• Departmental or team leads
• IT support staff assisting with Teams implementation
• Users supporting or managing a transition to Teams

Prerequisites

• Basic proficiency in Windows and Microsoft Office
• Prior experience using Microsoft Teams introduction

Learning outcomes

What you will learn

By the end of this Microsoft Teams Intermediate Training course, participants will be able to:

• Confidently manage Teams, channels, and permissions
• Optimize collaboration and communication with advanced Teams features
• Customize the Teams environment for productivity
• Effectively integrate and leverage SharePoint and OneDrive within Teams

Explore the programme

Detailed programme outline

Module 1: Microsoft Teams Overview

• Best practices for Teams usage
• Accessing Teams (web, desktop, and mobile)

Module 2: Navigating the Teams Interface

• Customizing the navigation bar and adding/removing apps
• Configuring desktop settings and notifications
• Managing and organizing teams and channels (show/hide, pin, reorder)

Module 3: Team Management

• Creating and joining teams
• Managing team members and permissions
• Editing team settings, privacy, and details
• Leaving or deleting teams

Module 4: Channel Management

• Creating, editing, and deleting channels
• Channel notifications and pinning
• Organizing channels for efficient collaboration

Module 5: Posts and Communication in Teams

• Communicating using the Posts tab
• Announcements and important messages
• Cross-channel posting
• Managing notifications and tags in conversations

Module 6: File Collaboration in Teams

• Adding and sharing files in conversations
• Real-time co-authoring and editing documents
• Using comments and conversations within documents
• Managing version history
• Sharing files with external users securely

Module 7: Customizing the Team Environment

• Adding and managing channel calendars
• Integrating Planner, OneNote, websites, and other connectors

Module 8: Meetings and Appointments

• Navigating the Teams calendar
• Scheduling and managing channel/team meetings
• Meeting controls: recording, device settings, sharing screens, and more
• Inviting internal and external participants

Module 9: Advanced Chat and Communication

• Managing recent and pinned chats
• Organizing contacts and groups
• Using chat features: urgent messages, read receipts, attachments, and scheduling meetings from chat
• Collaborating on documents directly within chat
• Viewing organizational structure and colleague activity
• Escalating chats to meetings and customizing chat settings

Module 10: Exploring Additional Teams Features

• Using the Activity tab: tracking activities, filtering notifications
• Files tab: recent files, Teams files, downloads, and adding cloud storage
• Accessing apps via the “…” menu: Planner, OneNote, and more

Module 11: OneDrive Integration

• Overview of OneDrive for Business
• Configuring OneDrive settings and synchronization
• Moving/copying documents between OneDrive and Teams
• Requesting files and folder management
• Accessing and sharing documents through desktop applications

Learning approach

How you will learn

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.– Course Material: Access well-crafted supporting resources.– Group Work: Collaborate on discussions and case studies for practical insights.– Workshops & Role-Play: Participate in immersive, scenario-based activities.– Practical Application: Focus on applying theoretical knowledge in real situations.– Post-Training Support: Receive extensive support after training for skill implementation.

Discuss your requirements

Dates, duration & arrangements

Contact Ratomac to confirm dates, duration, delivery format, entry requirements and any applicable assessment or certification before booking.