The Complete Course on Management and Leadership

The programme

Programme overview

In today’s dynamic business environment, the demands on leaders and managers to increase effectiveness and efficiency are more prevalent than ever. A desire for change and willpower to improve are essential, but mastering certain leadership and management principles is crucial. These principles must be learned and practiced through continuous self-study, education, training, and experience. Personal development is vital for managers to hone the skills required to fulfil their responsibilities and achieve organizational goals.

This comprehensive course on Management and Leadership aims to help individuals at all levels develop or enhance their leadership and management abilities to achieve extraordinary results. The course is divided into two closely interrelated modules: Management and Leadership, providing practical skills and insights adaptable to specific work environments.

Who should attend

Who is this programme for?

• Current Managers and Leaders
• Aspiring Managers and Leaders
• Executives and Directors
• Entrepreneurs
• HR Professionals
• Change Agents

Learning outcomes

What you will learn

Participants will:

• Gain proven methods and cutting-edge techniques to elevate managerial performance.
• Enhance skills and abilities for immediate workplace application.
• Understand the role of management and leadership within their business.
• Identify and implement best management and leadership practices.
• Comprehend the importance of management and leadership in successful organizations.

Course Benefits

Upon completion of The Complete Course on Management and Leadership, participants will:

• Acquire a broad range of managerial skills.
• Enhance effectiveness in achieving organizational objectives.
• Develop interpersonal interaction skills to apply leadership principles.
• Recognize the most effective techniques for different situations.
• Increase personal value and competency as organizational leaders.

Core Competencies

• Organizational Performance and Excellence Standards
• Strategic Leadership and Conflict Management
• Communication and Interpersonal Leadership
• Change Leadership and Creative Problem Solving
• Diversity Understanding

Explore the programme

Detailed programme outline

Module 1: The Complete Course on Management

Session 1: The Foundation of Management

• Understanding courage in management
• Self-awareness and choosing the right management style
• Taking responsibility and overcoming limiting thoughts
• Turning ideas into action

Session 2: Dealing with Workplace Conflict

• Defining and understanding organizational conflict
• The Thomas-Kilman Conflict Mode Instrument
• Managing conflict effectively and the benefits of productive disagreement

Session 3: Managing Organizational Improvement

• Continuous improvement and Malcolm Baldrige assessment criteria
• Role of organizational culture and overcoming resistance to change
• Measuring success in improvement efforts

Session 4: Leading Motivated Teams

• Characteristics of effective and ineffective teams
• Managing factors affecting team performance and supporting team development
• Enhancing team member competencies

Session 5: Effective Problem Solving

• Balancing analytical and creative thinking
• Mind mapping, brainstorming, and breaking mental locks
• The problem-solving process and treating problems as challenges

Module 2: The Complete Course on Leadership

Session 6: Leadership Roles in a Dynamic, Changing Work Culture

• Introduction to leadership and strategic principles
• Challenges in changing organizations and the role of leadership in strategic thinking

Session 7: Leadership in Organizational Excellence

• Developing a culture of organizational excellence
• Questioning the status quo and modelling leadership through personal execution
• Implementing a new culture for change

Session 8: Open Communication as a Key Leadership Principle

• Importance of leadership and communication methods
• Two-way interpersonal communication and empowerment techniques
• Developing an active listening communication style

Session 9: Leadership Resulting from Trusting Interpersonal Relationships

• Characteristics of effective interpersonal interaction
• Understanding diverse interaction styles and establishing trust in relationships

Session 10: Developing an Environment of Innovation and Dealing with Reactions to Change

• Benefits of innovation and improvement in leadership
• Developing a personal change plan and leading critical change initiatives
• Preparing others for leadership and further readings for sharpening leadership skills

Case Studies

Each module will include case studies to provide real-world examples and practical applications of the concepts taught. Participants will analyze and discuss these case studies, drawing lessons and strategies that can be applied to their own work environments.

Learning approach

How you will learn

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.– Course Material: Access well-crafted supporting resources.– Group Work: Collaborate on discussions and case studies for practical insights.– Workshops & Role-Play: Participate in immersive, scenario-based activities.– Practical Application: Focus on applying theoretical knowledge in real situations.– Post-Training Support: Receive extensive support after training for skill implementation.

Discuss your requirements

Dates, duration & arrangements

Contact Ratomac to confirm dates, duration, delivery format, entry requirements and any applicable assessment or certification before booking.