Trade Union Shop Steward and Leadership Training

The programme

Programme overview

Empower your Trade Union Shop Stewards with our comprehensive course designed specifically for the South African workplace. This training program covers essential topics such as the Basic Conditions of Employment Act (BCEA), Collective Bargaining and CCMA processes, the Employment Equity Act (EEA), and Labour Relations Best Practices. Through a blend of expert-led sessions, practical exercises, and interactive case studies, participants will gain a deep understanding of their roles and responsibilities, enhancing their ability to advocate effectively for their members.

Ratomac Trade Union Shop Steward and Leadership Training course is ideal for current and aspiring Trade Union Shop Stewards, union representatives, and anyone involved in labour relations and workplace advocacy. Delivered in a dynamic and engaging manner, the program ensures that attendees are not only informed but also equipped with practical skills through role-playing, group discussions, and mock hearings. Join us to build a stronger, more knowledgeable, and effective representation for your union members.

Who should attend

Who is this programme for?

Trade Union Shop Stewards

• Current shop stewards
• Aspiring shop steward

Union Representatives

• Regional and national union officers
• Union organizers

Trade Union Members

Learning outcomes

What you will learn

Upon completion of this Trade Union Shop Steward and Leadership Training, participants will be able to:

• Examine the total process of Advanced Recruitment, Psychometric Analysis and Assessment techniques
• Discuss at every stage potential outcomes and consequences when employing a variety of instruments /tools and techniques
• Create a methodology to be well placed to successfully differentiate between the good and excellent candidate consistently
• Explore the use of Psychometric Analysis, both Personality and General Ability instruments along with the benefits, challenges, and guidelines
• The benefits of adopting an assessment-based process
• Examine the benefits of object, rather than subjective data in the decision-making process
• Develop sound reasoning for adopting certain approaches when considering multiple role
• recruitment campaigns.

Explore the programme

Detailed programme outline

Module 1: Introduction to Trade Unions and Basic Conditions of Employment Act (BCEA)

• Introduction to Trade Unions in South AfricaHistory and role of trade unionsRights and responsibilities of shop stewards
• Overview of the Basic Conditions of Employment Act (BCEA)Purpose and scope of the BCEAKey provisions:Working hoursOvertimeLeave entitlementsTermination of employment
• Practical Application of BCEACase studies and real-world examplesGroup discussions and Q&A session

Module 2: Collective Bargaining and Negotiation Skills

• Understanding Collective BargainingDefinition and importanceLegal framework in South Africa
• The Collective Bargaining ProcessStages of collective bargainingPreparing for negotiations
• Effective Negotiation SkillsCommunication techniquesStrategies and tactics in negotiationsHandling conflicts during negotiations
• Practical ExercisesRole-playing negotiation scenariosGroup feedback and analysis

Module 3: CCMA Processes and Dispute Resolution

• Introduction to the CCMA (Commission for Conciliation, Mediation, and Arbitration)Role and functions of the CCMAWhen and how to approach the CCMA
• CCMA ProcessesConciliationMediationArbitration
• Preparing for CCMA HearingsDocumentation and evidence gatheringRepresenting members effectively
• Mock CCMA HearingSimulated CCMA hearing with participantsFeedback and discussion on the process

Module 4: Employment Equity Act (EEA)

• Overview of the Employment Equity ActObjectives and key provisionsDefinitions of unfair discrimination and affirmative action
• Implementing Employment Equity in the WorkplaceEmployer and employee obligationsEmployment equity plans and reporting
• Promoting Diversity and InclusionBenefits of a diverse workplaceStrategies to promote inclusion
• Case Studies and Group ActivitiesAnalysing real-world scenariosGroup discussions and presentations

Module 5: Labour Relations Best Practices for Trade Union Members

• Best Practices in Labour RelationsBuilding positive relationships with managementEffective communication strategies
• Handling Grievances and Disciplinary ActionsProcedures for handling grievancesRepresenting members in disciplinary hearings
• Promoting a Safe and Healthy WorkplaceOccupational health and safety regulationsRole of shop stewards in ensuring compliance

Learning approach

How you will learn

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.– Course Material: Access well-crafted supporting resources.– Group Work: Collaborate on discussions and case studies for practical insights.– Workshops & Role-Play: Participate in immersive, scenario-based activities.– Practical Application: Focus on applying theoretical knowledge in real situations.– Post-Training Support: Receive extensive support after training for skill implementation.

Discuss your requirements

Dates, duration & arrangements

Contact Ratomac to confirm dates, duration, delivery format, entry requirements and any applicable assessment or certification before booking.