Understanding Behavioural Styles in the Workplace

The programme

Programme overview

Understanding and adapting to the variety of behavioural styles in the workplace is crucial for fostering a collaborative and productive environment. This Understanding Behavioural Styles in the Workplace focuses on the recognition and application of different behavioural styles, equipping participants with the skills to improve communication and interpersonal relationships within their teams.

Who should attend

Who is this programme for?

This Ratomac Understanding Behavioural Styles in the Workplace course is designed for:

• Managers, Executives, and Supervisors
• Team Leaders and Team Members
• Any staff member looking to improve workplace interactions and relationships.

Learning outcomes

What you will learn

Participants will learn to:

• Utilize the three “A’s” (Awareness, Acceptance, Adaptation) for enhancing interpersonal relationships.
• Identify their own Behavioural Style using a profiling instrument.
• Gain insights into the behavioural styles of colleagues to better navigate workplace dynamics.
• Develop strategies to manage various behavioural styles effectively.

Explore the programme

Detailed programme outline

Module 1: Self-Discovery through Johari Window

• Introduction to the Johari Window model for self-awareness.

Module 2: Self-Assessment Activity

• Engaging in self-assessment to identify personal behavioural tendencies.

Module 3: Mastering the Three A’s

• In-depth exploration of Awareness, Acceptance, and Adaptation in workplace relationships.

Module 4: Behavioural Profiling Tools

• Utilizing tools to chart and understand diverse behavioural styles.

Module 5: Personal Behavioural Profiling

• Individual profiling exercise to understand personal behavioural style.

Module 6: Marston’s DISC Theory

• Interpreting Marston’s theory to comprehend workplace behaviour.

Module 7: Understanding Your Behavioural Profile

• Detailed analysis of individual behavioural profiles.

Module 8: Presentation Skills Activity

• Presenting and explaining personal behavioural styles and impacts.

Module 9: Strengths and Limitations of Behavioural Traits

• Evaluating the contributions of behavioural traits to team dynamics.

Module 10: Group Application Activity

• Practical application of behavioural understanding in team settings.

Module 11: Four Dimensions of Behavioural Styles Overview

• Reviewing the key attributes of the four primary behavioural dimensions.

Module 12: Relational Concepts in Interpersonal Relationships

• Discussing the core concepts of relational dynamics.

Module 13: Communicating Effectively with Different Styles

• Strategies for favourable communication with various behavioural styles.

Module 14: People Reading for Behavioural Styles

• Recognizing primary behavioural styles through observable signs.

Module 15: Individual Application of Three A’s

• Applying the three “A’s” to enhance personal and team interactions.

Module 16: Adaptive Strategies for Behavioural Styles

• Developing tactics for engaging and collaborating with each behavioural style.

Module 17: Scenario-Based Group Activity

• Applying learned strategies to hypothetical workplace scenarios.

Learning approach

How you will learn

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.– Course Material: Access well-crafted supporting resources.– Group Work: Collaborate on discussions and case studies for practical insights.– Workshops & Role-Play: Participate in immersive, scenario-based activities.– Practical Application: Focus on applying theoretical knowledge in real situations.– Post-Training Support: Receive extensive support after training for skill implementation.

Discuss your requirements

Dates, duration & arrangements

Contact Ratomac to confirm dates, duration, delivery format, entry requirements and any applicable assessment or certification before booking.