Event Management for Secretaries and Office Professionals





Event Management for Secretaries and Office Professionals



Course Overview



A friendly and professional receptionist immediately creates a fantastic first impression in the customer’s mind. Just from that first contact, their impression of your organisation is one of being efficient, customer service oriented and professional. Unfortunately, not everyone is born with a clear speaking voice, professional tone or appropriate dress sense; but these vital Telephone Etiquette and Frontline Reception skills are ones that can be easily acquired with the right training.

This intensive 2-day Event Management for Secretaries and Office Professionals course will show you the A-to-Z of organising any event. You will learn how to practically apply project management, budgeting and organisational techniques to your plan so that your event runs smoothly and you can calmly manage any unexpected surprises.

Course duration

Two (2) Days

Make yourself clear when you learn how to:

  • Reviewing how to organise and host events.
  • Understanding your role and responsibilities.
  • Applying creativity to make your event memorable.
  • Understanding the basics of project management.
  • Discovering the various resources you can use to source venues and suppliers.
  • Tips for arranging travel and accommodation.
  • Drafting and promoting your event successfully.
  • Anticipating the needs and potential pitfalls on the day
  • Preparing for the unexpected with back up plans
  • Implementing your plan B’s when things don’t go according to plan.
  • Measuring and reporting on the success of the event.

Learning Tools


Aligned to Unit Standard 13929 (3 credits) in the Business Administration Level 3 Qualification. The Unit Standard Assessment is optional and charged at an additional fee of R1450 Ex VAT per delegate.

Course fees:

R6, 500 per person (2 person)


Upcoming Dates

Course Date Course Duration City
30 July 2021 2 Pretoria ,Polokwane,Port Elizabeth ,Durban ,Johannesburg
20 September 2021 2 Pretoria ,Polokwane,Port Elizabeth ,Durban ,Johannesburg
01 October 2021 2 Pretoria ,Polokwane,Port Elizabeth ,Durban ,Johannesburg
11 November 2021 2 Pretoria ,Polokwane,Port Elizabeth ,Durban ,Johannesburg

To Enquire