Expert communicators say that the importance of clear, concise communication in business cannot be over-emphasised. But, don’t take anyone’s word for it, test things for yourself.
Your journey towards mastering leadership continues with getting to the nitty-gritty of how well you and your team are performing and whether each team member is up to scratch in delivering on their assigned tasks.
This interactive 3-day programme aims to explore the objectives of the modern Executive PA and Office Administrator’s role and the skills they must master on a daily basis.
In dealing with managing the human element of the business, one needs to be able to analyse policy, procedures, agreements and conditions of employment that are applicable in the workplace and take on the mantle of responsibility to optimize and maintain efficiencies surrounding these policies.
Our contemporary world demands deeper levels of ethical intelligence and higher standards of public accountability than ever before.
As an Administrative Assistant you can enhance your performance with management and self-leadership skills. Get better at setting your own administrative priorities, improve your ability to communicate clearly and negotiate with colleagues, and learn to innovate in your role.
Keeping records, although often considered to be a tedious task, is of the utmost importance in literally keeping things on track.
As a manager in charge of a team you are responsible to ensure that your team consistently delivers against assigned organizational goals and objectives.
You have been given a large project to manage involving many diverse aspects. You know that you need to be organized in your approach so as to ensure that the process runs smoothly.
So, you are a technical specialist. Suddenly, you are excelling at what you do and senior management places you in charge of an important project that comes