The Professional Office Manager- Responsibilities, Skills & Techniques





The Professional Office Manager- Responsibilities, Skills & Techniques



Course Overview



To competently fulfil the office management role in your organisation you need to combine a diverse range of responsibilities and skills to ensure that office processes and activities are efficiently managed. This 2 day Professional Office Manager course will equip you with essential skills and techniques for getting the job done by focussing on a range of practical administration and people management skills that are needed in this role.

This highly practical course will assist you in various ways, empowering you to: make your office more organised, reduce costs, keep suppliers on track and on budget, and handle the everyday conflict issues that, if not dealt with, can lead to aggravation from the other employees.

Course duration

Two (2) Days

Make yourself clear when you learn how to:

  • Identifying your role as an office manager and what your company requires of you.
  • Moving from administrator to office manager.
  • Getting to grips with service level agreements and performance contracts.
  • Writing clear office policies and procedures – Understanding your company’s objectives, policies, procedures and protocols.
  • Evaluating supplier offerings, sourcing competitive quotes and negotiating favourable rates.
  • Ensuring staff understand what’s expected of them and creating a positive office environment.
  • Resolving common issues with effective solutions.

Learning Tools


Aligned to Unit Standard 110003 (8 credits) in the Business Administration Level 4 Qualification. The Unit Standard Assessment is optional and charged at an additional fee of R1, 450 Ex VAT per delegate.

Course fees:

R6, 500 per person (1 person)


Upcoming Dates

Course Date Course Duration City
01 July 2021 2 Pretoria ,Polokwane,Port Elizabeth ,Durban ,Johannesburg
25 August 2021 2 Pretoria ,Polokwane,Port Elizabeth ,Durban ,Johannesburg
07 September 2021 2 Pretoria ,Polokwane,Port Elizabeth ,Durban ,Johannesburg
13 October 2021 2 Pretoria ,Polokwane,Port Elizabeth ,Durban ,Johannesburg
11 November 2021 2 Pretoria ,Polokwane,Port Elizabeth ,Durban ,Johannesburg
02 December 2021 2 Pretoria ,Polokwane,Port Elizabeth ,Durban ,Johannesburg

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